The workshop, which took place from 4th to 5th April, 2021 at the Polytechnic ODEL auditorium was being facilitated by experts from the Staff Development Institute.

According to one of the organizers; Felanji Phiri many bosses were complaining on how secretaries were conducting their duties. She further said that this course would help the secretaries reorganize themselves and bring out their best performances in their duties assigned.

Topics covered were; understanding the organization, time management, stress management, effective customer care, ethics in record management, office etiquette, ethics and integrity.

One of the participants, Alice Matewere, commended the management for this initiative which she said has also given them the platform to air out some challenges they meet in their line of work.

Also present were the Registrar, Ellius Chizimba and the Human Resource Manager Gregory Banda.